Smart Checklist on the Module – Flight booking system
- User-Friendly Search:
- Flight search interface clear?
- Search result filters available?
- Accurate Flight Information:
- Flight schedules & details stay updated?
- Departure & arrival times accurate?
- Easy-to-Understand Pricing:
- Fare breakdown transparent?
- Additional charges explained?
- Multiple Payment Options:
- Diverse payment options offered?
- Payment gateway ensures security?
- Seamless Seat Selection:
- Streamlined seat reservation?
- Seat mapping dynamic?
- Travel Insurance Option:
- Travel insurance available?
- Coverage details made clear?
- Baggage Information:
- Baggage allowance details informative?
- Excess baggage fees highlighted?
- Booking Confirmation Process:
- Post-payment steps clear?
- Booking confirmation instant?
- Booking Modifications:
- Date/flight adjustments allowed?
- Modification guidance concise?
- Cancellations and Refunds:
- Cancellation guidelines clear?
- Refund process explained?
- Customer Support Access:
- Are customer support contacts visible?
- Round-the-clock support available?
- Booking History and Details:
- Booking history accessible?
- Can booking details be retrieved?
- Multi-Lingual Support:
- Availability of multiple languages.
- Global user reach.